Legal notice
Legal Notice
Website operator, independent-brand disclosure, intellectual property, and legal information.
Last updated: August 12, 2026
Independent-accessory disclosure: HOSANWELL is an independent third-party gaming-accessories brand. It is not affiliated with, sponsored by, authorized by, or endorsed by Sony Interactive Entertainment, Microsoft, or Nintendo.
Accessories only: Consoles, controllers, games, headsets, displays, televisions, mobile devices, and other equipment shown in photographs or demonstrations are not included unless expressly listed under “What’s Included.”
1. Website operator
Website: hosanwell.com
Trading name: HOSANWELL
Legal operator: HONG KONG CHENHOU TECHNOLOGY CO., LIMITED
Registered Office: FLAT/RM 03, 24/F, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, KOWLOON, HONG KONG
Email: support@hosanwelltech.com
Phone: +852 6219 5386
2. Third-party trademarks and compatibility references
PlayStation, PS5, Xbox, Nintendo Switch, Sony Interactive Entertainment, Microsoft, Nintendo, and other third-party product names, company names, logos, and marks are the property of their respective owners.
References to those brands are used solely to describe the intended compatibility of an independent HOSANWELL accessory. Such references do not state or imply that the accessory was manufactured, licensed, sponsored, approved, or endorsed by the relevant console or device manufacturer.
3. Products shown for demonstration
Photographs, videos, diagrams, and lifestyle images may show a console, controller, game, headset, display, desk, television, mobile device, cable, or other equipment to demonstrate installation or use. Only the items expressly identified in the applicable product page's “What’s Included” section are included in the purchase.
Customers should verify the exact device model, generation, dimensions, ports, mounting requirements, ventilation space, and compatibility information before ordering.
4. HOSANWELL intellectual property
Unless otherwise identified, the HOSANWELL name and logos, original website text, product presentation, graphics, photographs, videos, layout, and other original content are owned by or licensed to HONG KONG CHENHOU TECHNOLOGY CO., LIMITED and are protected by applicable intellectual-property law.
No content may be copied, scraped, reproduced, republished, sold, modified, distributed, or commercially exploited without prior written permission, except where applicable law expressly permits.
5. Accuracy and availability
We make reasonable efforts to keep product descriptions, compatibility information, photographs, dimensions, prices, stock status, shipping information, and website content accurate. Minor color, packaging, production, or display differences may occur.
Obvious publication, pricing, translation, technical, or typographical errors may be corrected. Product and website availability may change, subject to accepted orders and mandatory consumer rights.
6. Third-party websites and services
The website may link to Shopify, payment providers, carriers, social networks, marketplaces, manufacturers, review platforms, or other third-party services. Those services are governed by their own terms and privacy notices. A link does not mean we control or endorse every third-party statement, product, service, or practice.
7. General informational content
Installation tips, compatibility guidance, product comparisons, blog posts, support articles, and similar website content are provided as general information. Customers should follow the product instructions and the original device manufacturer's safety, installation, electrical, ventilation, and maintenance requirements.
8. Liability and mandatory rights
To the maximum extent permitted by law, HOSANWELL is not responsible for indirect or unforeseeable loss arising solely from reliance on general website content or from misuse, improper installation, modification, or use with incompatible equipment.
Nothing in this notice excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, mandatory product liability, non-excludable consumer guarantees, or any responsibility that applicable law does not permit us to exclude or limit.
9. Reporting infringement or unlawful content
To report alleged intellectual-property infringement, unlawful content, impersonation, or misuse of HOSANWELL materials, email support@hosanwelltech.com. Include:
- Your name, organization, and contact details.
- Identification of the relevant right or legal concern.
- The exact URL or material concerned.
- A clear explanation and supporting evidence.
- The action requested and your authority to submit the notice.
10. Governing law
This Legal Notice is governed by the laws of the Hong Kong Special Administrative Region, without depriving a consumer of mandatory protection or access to a competent local forum provided by the law of the consumer's habitual residence.
11. Related terms and policies
This notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.
12. Contact
HONG KONG CHENHOU TECHNOLOGY CO., LIMITED, trading as HOSANWELL
Registered Office: FLAT/RM 03, 24/F, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, KOWLOON, HONG KONG
Email: support@hosanwelltech.com
Phone: +852 6219 5386
Support Hours: Monday–Friday, 9:00 AM–6:00 PM HKT